If you are not satisfied with your order for any reason, you can return your items for a prompt refund or exchange. Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type. Please mail your package in a prepaid, traceable method.
Uncleaned Gems must be returned uncleaned.
Uncleaned Coins must be returned uncleaned
We have always been fair regarding unsearched uncleaned Gems and Coins.If you ever feel that after cleaning you were not satisfied we have and will always work with folks.